Watch the step-by-step video

Note

If your impressions aren’t usable, you’ll need to purchase additional putty for $25, which will delay the start of your treatment.

Gather your essentials

tray

Trays

Ensure a comfortable fit of the trays before using the impression material.

timer

Timer

Have a timer on hand to monitor your impression process.

Cheek Retractor

Included in the kit to help you stretch your mouth and insert the trays.

putty

Putty

Gather the base and catalyst components. Mix them only when you're ready to start.

Tray fit check

Teeth should sit in the middle.

Teeth should sit in the middle.

Teeth shouldn’t be touching the tray walls.

Teeth shouldn’t be touching the tray walls.

Full coverage from molar to molar.

Full coverage from molar to molar.
Tray fit check
Tray fit check

Note

If a tray doesn’t fit, call us at (516) 689-9232 for a free replacement.

Prep like a pro

Prior to taking your impressions, put all the impression putty in the refrigerator for 15 minutes. Then take it out and let it cool down to room temperature. Once done, ensure a clean and smooth process by adhering to these steps.

01 Sanitize your hands

01 Sanitize your hands

Begin by thoroughly washing and sanitizing your hands.

02 Clean your teeth

02 Clean your teeth

Brush and floss to remove any particles from your teeth.

03 Fit test

03 Fit test

Ensure the trays fit in your mouth before adding the putty material.

Taking your first impression

Start with the upper jaw while focusing on one impression at a time

Step 1: Mix & load the putty

Put on gloves and mix the blue and white putty together.

 Mix & load the putty-Within 30 seconds

Within 30 seconds

Blend the white and colored putties until the color is even and completely streak-free.
 Mix & load the putty-In 5 seconds

In 5 seconds

Shape the blended putty into a ball, then roll it out into a 4-inch cylinder.
 Mix & load the putty-In 5-10 seconds

In 5-10 seconds

Gently place the cylinder into the tray, spreading it out to cover the entire tray surface. Avoid applying too much pressure.

Step 2: Create the impression

Center the tray in your mouth, handle below your nose. Bite down gently but firmly, pressing the tray over your teeth. Hold it steady for 3 minutes. Remove by pulling straight down.
Note: Do not remove the putty from the tray.
Create the impression

Step 3: Get a thumbs-up before you move on

Snap a few clear photos of your first impression and upload them to the chatbox on Caspersmile website. Once our experts give it the green light, you’re good to go with the rest.
Get a thumbs-up before you move on

If your impressions don’t turn out right:

You can reuse the trays. Rinse them with warm water, clean gently using mild soap and a toothbrush, and dry thoroughly before reuse.

Step 4: It’s time for the lower teeth impression

Repeat the same process for the lower teeth. Make two impressions per arch (four total) and share the images for evaluation.

 It’s time for the lower teeth impression-Within 30 seconds

Within 30 seconds

Mix the white and blue putties until the color is uniform.
 It’s time for the lower teeth impression-Within 5 seconds

Within 5 seconds

Roll into a ball, then shape into a 4-inch cylinder.
 It’s time for the lower teeth impression-Within 5–10 seconds

Within 5–10 seconds

Place into tray, filling evenly without pressing too hard.

Hold 3 mins

Place the tray in your mouth and keep it still. Pull it upwards to remove

Step 5. Capture photos of your smile

Use the cheek retractor and take close-ups of teeth and gums with good lighting or phone flash. Upload to the Caspersmile Tracker App.

Capture photos of your smile

Front Teeth Photo
Gently bite down and take a clear photo of your front teeth with your jaw closed, showing your natural bite.

Capture photos of your smile

Right Side Photo
With your teeth together, snap a photo from the right side of your mouth.

Capture photos of your smile

Left Side Photo
Repeat the process on the left side. Keep your jaw closed and take a clear side view.

Capture photos of your smile

Lower Teeth Photo
Open your mouth wide and take a photo focusing on your lower back teeth.

Capture photos of your smile

Upper Teeth Photo
Keep your mouth wide open and capture a photo of your upper back teeth.

06. Send it back

send-samples

Well done on finishing your impressions!

Now place impressions in the provided envelope or box. Stick the pre-paid return label over the old shipping label and seal the box using the sticker provided.

How to create precise dental impressions?

How to create precise dental impressions?
How to create precise dental impressions?

Pro tips for a perfect impression

  • Keep your lips positioned over the tray so the material can flow smoothly to your gums.
  • Apply gentle pressure with your thumbs when taking an upper impression and with your fingers for the lower one.
  • Use each set of impression material only once to achieve a clean, detailed mold.
  • Avoid reusing impression putty, as it compromises accuracy.

Common impression mistakes (and how to avoid them)

Issue #1: Drag lines

Issue #1: Drag lines

These appear if the material is removed too soon. Allow it to set fully, then pull the tray straight down for upper impressions and straight up for lower ones.

Issue #2: Uneven mixing

Issue #2: Uneven mixing

If streaks remain, the putties weren’t blended correctly. Mix until the color is consistent, and only do so right before loading the tray.

Issue #3: Tray movement

Issue #3: Tray movement

Shifting during the process can alter the mold. Hold the tray firmly in place to maintain accuracy.

Issue #4: Uneven pressure

Issue #4: Uneven pressure

Apply the material with even pressure using your fingertips so it spreads across your entire dental arch, covering gums and molars from front to back.

Don’t Wait Any Longer

The sooner you start, the sooner you’ll see results. Why put it off?

FAQs
faqs-icon

Need more help?

Go to FAQs

FAQs

Here are some of the most frequently asked questions:


How do I return my impressions?

Use the pre-paid return envelope included in your kit.


When will I get my treatment plan?

Within 2 weeks. Send impressions quickly, complete your account, and upload photos for faster processing.


What if my impressions aren’t right?

If your impressions are not approved by a smile specialist during evaluation, we suggest that you book a free virtual consultation session with our experts.